Umbraze® Privacy Policy
08 September 2025 – Version 1.0
https://umbraze.com
Your Privacy at Umbraze®
At Umbraze®, your privacy is as important to us as the quality of our shading solutions. We only collect and process the information necessary to deliver our services and continuously improve them. All personal data you share with us is handled with respect and care.
We never share your data with third parties for commercial purposes.
This privacy policy applies to the use of our website and all services provided by Umbraze®. When a new version is published, it automatically replaces previous versions.
On this page, we explain:
- Which data we collect,
- How and why we use this data,
- With whom we share data (if necessary), and under what conditions,
- How we store and protect your data,
- Your rights regarding your personal information.
If you have questions or wish to exercise your rights, our privacy contact person is here to assist you. You will find the contact details at the end of this document.
1. Who we are?
1.1
Umbraze® is a European registered brand and trade name of Hoogeboom BV, located at: Copernicusstraat 19, Heerhugowaard, The Netherlands.
Email: Hello@Umbraze.com
Telefoon: +31 (0)72 57 46 291
2. Which personal data do we process?
2.1
When you use our website, products or services, we may process certain personal data about you. This includes information such as your name, address, telephone number and email address, as well as payment information and the IP address used to access our website. We also collect information about how you use our website, including the pages you visit and the device or browser you use. In some cases, you may provide us with additional information yourself, for example when you fill in a contact form or send us an email.
3. Why do we process this data?
3.1
We use personal data solely to deliver our services properly. We need your information to process orders and payments, to ensure your order is delivered to the correct address, and to answer your questions or keep you informed about your order. If you have signed up for our newsletter, we use your data to send you updates and news. We also analyse website usage to improve our online environment and services. Finally, we are legally required to store certain data, such as invoice and administrative records.
4. With whom do we share your data?
4.1
We handle your data with great care and only share it with third parties when this is necessary for our services or when legally required. Examples include payment providers who securely process your payment, carriers who deliver your order, or IT and hosting partners who ensure our website runs safely and reliably. If you have subscribed to our newsletter, your data will also be processed by our mailing software. All parties with whom we work are bound by clear agreements to protect your privacy and never use your data for their own purposes.
5. Retention periods
5.1
We do not store your personal data longer than necessary. Data required to fulfil an agreement is kept for as long as that agreement is active. Administrative data, such as invoices, is kept for seven years as required by law. Data used to send newsletters is kept until you indicate that you no longer wish to receive them. Other data is deleted as soon as it no longer serves any purpose.
6. Security
6.1
The security of your information is important to us. We take appropriate measures to prevent misuse, loss or unauthorised access. These measures include encrypted website connections (SSL), strict password and access policies, limiting access to personal data to authorised employees only, and making regular secure backups.
7. Cookies and analytics
7.1
Umbraze® uses cookies and similar technologies. Some cookies are necessary for the website to function correctly, while others help us analyse visitor behaviour and improve the website. For analytics, we use Google Analytics configured to anonymise data as much as possible. With your permission, we may use marketing cookies to show personalised offers or advertisements. During your first visit to our website, we always request explicit consent for placing non-essential cookies. You can adjust your cookie preferences at any time via your browser settings.
8. Your rights
8.1
Under the General Data Protection Regulation (GDPR), you have several rights. You may request access to the personal data we process about you, request corrections, or ask us to delete your data if desired. You may also request a restriction of processing or object to the use of your data. Additionally, you have the right to have your data transferred to another party. If you wish to exercise any of these rights, you can contact us via the privacy email address provided. We will ensure that you receive a response within 30 days.
9. Changes
9.1
Umbraze® reserves the right to update this privacy policy. You can always find the latest version on our website.
10. Contact
If you have questions or a complaint regarding our privacy policy, you can contact us via:
Umbraze® – Hoogeboom BV
Copernicusstraat 19
1704SV, Heerhugowaard
Nederland
E-mail: Administratie@HoogeboomBV.nl
Telefoon: +31 (0)72 57 46 291
If we are unable to resolve your concern, you have the right to submit a complaint to the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.
